Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 天美传媒官网 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Instructors are encouraged to contact us via email brightspace@vanderbilt.edu聽to schedule an individual remote consultation聽via Zoom聽with a member of the EdTech team. We appreciate scheduling at least 24 hours in advance.
Consultations can be particularly helpful for instructors who aren鈥檛 sure what kind of technology (Brightspace or otherwise) might best match their teaching goals.
The EdTech Team is聽not聽available on Staff Holidays.聽