Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The ÌìÃÀ´«Ã½¹ÙÍø Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
There are a few select courses in Brightspace that allow users to sign up on their own via a self-registration process. These courses include offerings developed by AdvancED as well as other approved courses from various parts of the university.
How to enroll in a course with Brightspace Discover
1. Navigate to the
2. In the navigation bar along the top of the page, click Discover
3. Find the course you’d like to register for in the list and click on the course title
4. Select the Enroll in Course button to register for this course
5. You should see a popup that shows you as Successfully Enrolled
Once you’ve completed these steps, you’ll have access to this course via the Self-Registration Courses tab of the .
How to find a course in Brightspace Discover you’re already enrolled in
While you can access Discover courses under the Self-Registration Courses tab of your , there may be times you need to find this course within the Discover tool. To do this, follow the steps listed below.
1. Navigate to the
2. In the navigation bar along the top of the page, click Discover
3. Click Browse All Content by the search box
4. Click the Sort menu and select Already Enrolled
5. View the Discover courses that you are already enrolled in
How to unenroll from a course in Brightspace Discover
1. Once you’ve navigated to the Discover course you are enrolled in, click the Enrollment Options icon (…) beside Open Course
2. Click Unenroll
3. You should see a popup that shows Unenrollment Complete