Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The ÌìÃÀ´«Ã½¹ÙÍø Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
The Insert Stuff link is available anywhere in the course where the text entry box is available. This includes content item descriptions, discussions, syllabus, assignments, tests.
Updated Fall 2025
1. Inside a text entry box, click the Insert Stuff icon. It appears as a button with four icons in a square.
2. A window will open listing what type of stuff you can insert. Some of the options are:
- My Computer – upload files from your computer
- Add Video Note – record a quick video for your students
- ³Û´Ç³Ü°Õ³Ü²ú±ðÌý– link a YouTube video
- Insert Link – create a link to a website address
- Embed Code – enter HTML embed code
- Insert Kaltura – link to a Kaltura video you have created or uploaded
3. Make your selection and look for the desired file or link. After selecting/uploading the file or item you want to insert, click Insert.
4. You will return to your original text entry box, click SaveÌý´Ç°ùÌýUpdate to finalize your changes.