Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 天美传媒官网 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
There may be a situation where you want to grant an individual student聽Special Access聽to a quiz. This could include: alternate dates, extended time limit, or increasing the number of attempts that student is allowed. You will locate the聽Special Access聽tool in the聽Availability Dates and Conditions Widget聽of a quiz.
If a student has an Accommodation through Vanderbilt鈥檚 Student Access Center that allows extra time on聽all聽quizzes, you can do that with the聽Accommodations tool.
Updated Fall 2025
Provide Special Access to a Quiz
1. Go to Edit聽your quiz.
2. Expand the Availability Dates & Conditions聽section
3. Under the Special Access heading, click on Manage Special Access
4. Choose Allow selected users special access to this quiz聽in the window that pops up
5. Click Add users to special access
6. In the next pop-up window, set your desired settings to achieve one or both of the the following outcomes:
- Change dates 鈥撀�allow a student alternate start, due, and/or end dates
- Timing聽鈥� there are two options:
- Override Time Limit聽鈥� the student will have a different time limit from the regular quiz settings
- Override behavior when time limit is exceeded聽鈥� the student will have a different action happen when they exceed the time limit
- LockDown Browser聽鈥� the student will not have the LockDown Browser required for their quiz attempt
- Number of attempts聽鈥� the student can have multiple quiz attempts. There is an additional option for how many attempts the student can have.
7. After selecting your criteria, choose the student(s) receiving the special access.
8. Click Save聽for those changes, and then聽Save and Close聽the window.
9. Lastly, click Save and Close聽when exiting the quiz.