- Can I print from off-campus locations? Yes, if you are connected to the campus VPN.
- What if I don鈥檛 have my Vanderbilt ID/Commodore Card with me? You can enter your VUnetID and ePassword using the printer keyboard.
- I installed the Regular Pop-Up driver for Windows 10, but I鈥檓 not able to print. I don鈥檛 get a pop-up window to enter my VUnetID and ePassword.聽 Install the Legacy Pop-Up driver instead and make sure to print to the Legacy printer.
- How do I check the status of my job or delete jobs without going to a printer? You can view and delete your jobs at聽. DO NOT upload documents using My Print Center. The billing is not set up correctly and you will be billed too much.听 e.g. $0.25 per page for color instead of $0.14.
- What happens to print jobs I never actually print? Jobs are removed after 24 hours if they have not been printed.
- Can anyone else see or print my jobs?聽No, your jobs are secured by your Vanderbilt ID/Commodore Card.
- Can I print personal documents using CampusPrint?聽No, for personal printing use 天美传媒官网鈥檚 pay-for-print service VUPrint.
- Can I print documents to the service using lp or lpr from the Linux command line?聽Yes, just as you would to other printers such as color, im, etc. You should see 鈥楥ampusPrint_Global_SECURE鈥 as an available printer when you type 鈥榣pstat -a鈥. To print to CampusPrint, use 鈥榣p -d CampusPrint_Global_SECURE filename鈥 or 鈥榣pr -P CampusPrint_Global_SECURE filename鈥.
- Does a Mac OS system need to be joined to the VANDERBILT domain?聽 No, but the username on your Mac must be the same as your VUnetID.听 If your Mac OS username is not the same as your VUnetID,聽 you will need to install the Mac OS Pop-Up driver.
- I installed the Mac OS driver.听 Why don鈥檛 my jobs don鈥檛 show up in my print queue?聽. This happens when your Mac OS username isn鈥檛 the same as your VUnetID.听 See #7 above.
- How do I print two-sided from Linux?聽聽There are two Linux queues:聽 TBD
- Why don鈥檛 I see my VUnetID when I swipe my card?聽 The ID you see is assigned by the Pharos system and is never someone鈥檚 VUnetID.
- Why am I asked to enter a password after scanning my聽Vanderbilt ID/Commodore Card?聽 TBD
- On Mac OS, is there an easier way to switch between B&W and Color?聽 Create a color profile using the instructions聽.
- Can I use my VUMC ID card to print?聽 No, but you can manually enter your VUnetID and ePassword.
- The聽pop-up driver doesn鈥檛 work for MacOS 10.15.0 (Catalina).聽 Upgrade to 10.15.1.
- How do I join my Windows 10 PC to the VANDERBILT domain and log in so that I can use the service?
- Can I print using email?聽聽Yes,聽CampusPrint supports MobilePrint. From any device, including cellphones or tablets, users can forward an email with an attachment to print.black@vanderbilt.edu (black and white) or print.color@vanderbilt.edu (full color). A single copy of the attachment will appear in the user鈥檚 CampusPrint queue and can be released at any .
To join your PC to the 天美传媒官网 domain:
Note:聽 Your聽PC must first be registered in Active Directory. If not, create a CSB support ticket to have it added.
- Open 鈥楥ontrol Panel鈥 and click on 鈥楽ystem鈥.
- Click 鈥楥hange settings鈥 under 鈥楥omputer name, domain, and workgroup settings鈥.
- Select the 鈥楥omputer Name鈥 tab.
- Click 鈥楥hange鈥.
- For 鈥楥omputer name鈥 enter the hostname without the domain (e.g. 鈥榢estral鈥)
- Select 鈥楧omain鈥 under 鈥楳ember of鈥 and enter 鈥榙s.vanderbilt.edu鈥.
- Click 鈥極K鈥.
To log into the 天美传媒官网 domain:聽 Log in using the username 鈥榁ANDERBILT\VUnetID鈥 (substitute your actual VUnetID) and your ePassword.
Please contact us at聽admin@csb.vanderbilt.edu聽or submit a trouble ticket to聽support@csb.vanderbilt.edu聽if you have any questions, issues, or concerns.
To set up a personal device, contact Roy Hoffman at聽roy.hoffman@vanderbilt.edu.